Privacy Policy

Information We Collect

When you join Betti Casino and use our gaming services we gather certain details to provide a secure and personalised experience. This typically includes information you give us directly such as your name, date of birth, postal address, email address and telephone number during registration or when completing verification checks.

We also collect data generated through your activity on the platform, including betting history, transaction records, deposit and withdrawal details, device information, IP address and browser type. In some cases we may receive additional information from trusted third parties such as payment providers or identity verification services where necessary to meet regulatory requirements.

How We Use Your Information

Your personal data is used primarily to create and manage your account, process deposits and withdrawals, deliver our gaming products and provide customer support. We also use it to ensure compliance with licensing conditions, prevent fraud, verify your age and identity, and maintain the integrity of our games.

From time to time we may analyse player behaviour to improve our services, customise promotions that may interest you, and conduct responsible gambling checks. We will only send you marketing communications if you have expressly consented to receive them, and you may withdraw that consent at any time.

Sharing and Disclosure

We do not sell your personal information to third parties. Information may be shared with carefully selected partners who help us operate the casino, including payment processors, customer support providers, anti-fraud agencies and regulatory authorities when legally required.

Any third parties we work with are contractually obliged to keep your data secure and to use it only for the purposes we specify. In the event of a merger, acquisition or restructuring, your information may be transferred as part of the business assets while remaining subject to equivalent privacy protections.

Cookies and Similar Technologies

Our website and games use cookies and similar tracking technologies to enable essential functions, remember your preferences, measure performance and enhance your overall experience. These may include strictly necessary cookies that cannot be disabled as well as analytical and preference cookies.

You can manage your cookie choices through the settings on our site or via your browser controls. Please note that restricting certain cookies may affect the functionality of the platform and the games available to you.

Data Security and Retention

We employ industry-standard technical and organisational measures to protect your personal information against unauthorised access, accidental loss, misuse or disclosure. Access to data is restricted to authorised personnel who require it for legitimate business purposes.

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory obligations. Once data is no longer required it is securely deleted or anonymised.

Your Rights

You have several rights regarding your personal data, including the right to access a copy of the information we hold, to request correction of inaccurate details, and in certain circumstances to ask for deletion or restriction of processing. You may also object to processing based on legitimate interests or withdraw any consent previously given.

To exercise these rights please contact our support team using the details provided on the website. We will respond to your request within the timeframes required by law and may ask for proof of identity to protect your information.

International Transfers

Some of our service providers are located outside the UK and the European Economic Area. Where personal data is transferred to countries that do not offer an equivalent level of protection, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The latest version will always be available on this page and we recommend you review it periodically. Continued use of our services after any updates constitutes acceptance of the revised policy.

If you have any questions about how we handle your personal information please contact our customer support team who will be happy to assist.