Table of Content

Information We Collect

When you create an account, make transactions, or interact with our services, we gather certain personal details. This includes information provided during registration (such as name, date of birth, address, email, and phone number), payment details, communications with our support team (via email, chat, or other channels), login history, device and browser data, location information, and activity logs.

For verification purposes, anti-fraud measures, or compliance with legal requirements, we may request supporting documents like copies of identification, utility bills, or bank statements.

We do not collect sensitive personal data, including details about your race, ethnicity, religious beliefs, political opinions, health, sexual orientation, genetic or biometric information, trade union membership, or criminal records.

How We Use Your Information

Your personal data is processed primarily to provide and manage our gaming services, process payments, verify your identity, and ensure compliance with legal obligations.

If you have not opted out, we may use your contact details to send promotional materials, such as newsletters, bonus offers, free spins notifications, or updates about new games and features. You can unsubscribe at any time via the link in promotional emails or through your account settings.

How We Collect Information

We collect data directly from you during registration, deposits, withdrawals, or interactions with the site. Some information is gathered automatically through your use of our services (e.g., IP address, device type). We may also receive limited data from trusted third-party providers, such as payment processors, in accordance with their privacy policies.

Sharing Your Information

To deliver our services effectively, we share necessary data with selected partners who process it on our behalf under strict instructions and in compliance with this policy and applicable laws. These partners assist with areas like IT infrastructure, payment processing, game content, marketing, analytics, and customer support.

We may share anonymised or aggregated data for analytical and advertising purposes to improve our offerings and understand user behaviour. We do not sell or rent your personal information to third parties.

Disclosure may occur when required by law, to fulfil regulatory obligations, to facilitate payments, to prevent fraud, to protect safety, or with your explicit consent. Data transfers to third-party processors (e.g., for hosting, email services, or marketing) are governed by agreements ensuring adequate protection.

Social media features on our site are provided by external platforms, and any data processed through them is subject to those platforms' privacy policies.

Data transmitted over the internet may cross international borders. By using our services, you consent to such transfers, and we take steps to ensure your information is handled securely.

Data Storage and Security

We retain your personal data only as long as necessary for legal, regulatory, or operational purposes. After account closure, data is stored securely and accessed only if required by authorities.

We employ robust security measures, including 256-bit SSL encryption for all data transmitted to and from the site, verified by DigiCert. Access to personal information is limited to authorised personnel who need it to perform their duties. We follow industry best practices to protect your data from unauthorised access, loss, or misuse.

Your Rights

Under data protection laws, you have several rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct inaccurate or incomplete information via your account tools or by contacting us.
  • Erasure: Ask us to delete your data in certain circumstances (subject to legal exemptions).
  • Restriction: Request temporary suspension of processing in specific cases.
  • Portability: Receive your data in a transferable format or have it sent to another provider where feasible.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Revoke consent where it forms the basis of processing (e.g., marketing opt-out).
  • Automated Decisions: Request human review if decisions are made solely by automated means (we do not currently use such processes that significantly affect you).

To exercise these rights, contact our support team. We will respond promptly and may require verification of your identity.

Cookies

Our website uses cookies to enhance your experience, enable faster navigation, and ensure proper functionality. Cookies do not contain personally identifiable information on their own, and the site may not work correctly if they are disabled.

Third-Party Websites

Links to external sites are provided for convenience. We are not responsible for their content, services, or privacy practices.

Contact Us

For questions about this Privacy Policy, data handling, or to exercise your rights, please email [email protected]. Our Data Protection Officer can be reached at the same address—include "DPO" in the subject line for privacy-specific inquiries.